OUR STORY & TEAM
About Umrah Taxi Online — Trusted Private Pilgrim Transport
Umrah Taxi Online is founded by a visionary entrepreneur committed to making private pilgrim transport simple, transparent and dependable. We specialise in 24/7 airport pickups from Jeddah (JED) and Madinah (MED), intercity hotel transfers, and dedicated Miqat stops with zero advance deposit.
Fixed fares are shared before every booking, drivers are briefed on pilgrim etiquette, and support stays available on WhatsApp from the first enquiry until your final drop-off.
LEADERSHIP
Founded by Haroon Kainth — Our Vision & Commitment
Under the leadership of our founder, the company was built around one idea: pilgrims deserve transport they never have to worry about. That means clean, well-maintained vehicles, verified chauffeurs and complete, upfront pricing.
Today the company stands on a mission of trust, operating a full compliance-first approach to licensed transport and helping tens of thousands of Umrah and Hajj pilgrims perform their spiritual journey in comfort.
CUSTOMER SUPPORT
Meet Our 24/7 WhatsApp Support Desk
Whenever you message us on WhatsApp — whether it is 4:00 AM or 2:00 PM, in Jeddah, Makkah or Madinah — a real person answers. Our dedicated support desk handles bookings, route changes and live driver coordination.
Muhammad Shahraz Ali
Head of Customer Support & Dispatch Operations — manages real-time driver dispatching, highway route coordination and flight-delay tracking to ensure every pilgrim's driver is waiting upon arrival.
Muhammad Ali Hassan
Senior Booking & Customer Relations Specialist — handles instant WhatsApp enquiries, provides transparent fixed-price quotations and assists pilgrims with customised itinerary changes.
Nadia Yaseen
Customer Support Representative — dedicated to pilgrim assistance, saving booking confirmations and resolving female pilgrim and sibling transfers, ensuring compassionate 24/7 support.
PROFESSIONAL DRIVERS
Our Lead Drivers & 50+ Professional Fleet
Our drivers are the heart of Umrah Taxi Online. Every team holds official commercial licensing, carries years of Haramain highway experience and completes regular background and language orientation checks.
Muhammad Shabir
Senior Lead Driver & Fleet Supervisor — oversees vehicle safety standards, highway navigation protocols and driver readiness across Makkah and Madinah routes.
Muhammad Amir
Senior Intercity Highway Driver — specialises in smooth 420 km Makkah to Madinah transfers and airport pickups at KAIA and MED terminals.
Ch Ehtisham Warraich
Senior Intercity Driver — experienced in long-distance travel, complimentary Miqat stops at Masjid Ayesha and Dhu'l-Hulayfah, and the comfort of elderly pilgrims.
Supported by a fleet of over 50+ experienced, licensed commercial drivers available 24 hours a day, 7 days a week. We drive a wide variety of Makkah, Madinah, Jeddah, Taif and Riyadh routes.
FLEET CAPACITY
Our Vehicle Fleet & Capacity Overview
Clean, modern, air-conditioned vehicles for every family size and travel requirement.
WHAT PILGRIMS SAY
Words That Mean the Most to Us
Real experiences from verified pilgrims who have travelled with our private taxi and transfer services across Saudi Arabia.